Privacy Policy

Last updated: July 2026

1. Who we are

Star Coast Locksmith is an independent locksmith business operating in South Wales.

2. What information we collect

We may collect personal data when you contact us or use our locksmith services. We may collect and process the following personal information:

• Name
• Phone number
• Email address (if provided)
• Property address or job location
• Details relating to the locksmith service requested
• Photos or messages sent by customers (e.g. via WhatsApp or messaging apps)
• Payment and invoice records

This website does not use analytics, advertising cookies or contact forms and does not intentionally collect personal information from visitors.

3. How we use your information

• Respond to enquiries and provide quotations
• Carry out locksmith services at requested locations
• Communicate about bookings and appointments
• Issue invoices and maintain business records
• Comply with legal and tax obligations

4. Lawful basis for processing

We process your data under the following lawful bases:

• Contract: to provide the services you request
• Legal obligation: for tax and accounting records
• Legitimate interests: to operate and improve our business services

5. Sharing your information

We do not sell your personal information. We may share information with:

• Our accountant for tax and bookkeeping purposes
• Trusted service providers who help us operate the business, such as telephone, email and payment providers.
• Legal or regulatory bodies if required by law

6. How long we keep your data

We keep personal data only for as long as necessary to provide services and meet legal obligations, normally for up to six years where required by law.

7. Your rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure where applicable
• Object to certain processing

8. Updates

This Privacy Policy may be updated from time to time. The latest version will always be published on this website.

9. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

• 07546 859882
• starcoastlocksmith@gmail.com