Star Coast Locksmith - Terms & Conditions

Last updated: July 2026

1. Agreement to work

By accepting a quotation verbally, by phone, message, or in person, the customer agrees to proceed with work under these Terms & Conditions.

2. Pricing & call-out fees

• All prices are provided as estimates based on the information available at the time of quotation.
• Final cost may vary if additional work or replacement parts are required once the job has been assessed on site.
• Any changes will be explained and agreed with the customer before proceeding.

3. Payment terms

• Payment is due in full upon completion of the work unless otherwise agreed in advance.
• Accepted payment methods include cash, bank transfer, or other methods as advised at the time of service.

4. Cancellations

If a job is cancelled after attendance or once work has commenced, a minimum charge may apply to cover time and travel costs.

5. Customer authorisation

By requesting services, the customer confirms they are the property owner or are authorised to approve locksmith work at the premises.

6. Liability

Every effort is made to carry out work without damage. However, the company is not liable for:

• Pre-existing damage or wear to doors, locks, or mechanisms
• Failure of faulty or aged components during or after work
• Issues arising from customer-supplied instructions or parts

7. Emergency work

Emergency call-outs are prioritised and may involve higher charges depending on time, location, and urgency. These will be confirmed before attendance where possible.

8. Completion of work

Work is considered complete once the agreed service has been carried out and the customer has confirmed acceptance on site or remotely.

9. Governing law

These Terms & Conditions are governed by the laws of England and Wales.

10. Contact

• 07546 859882
• starcoastlocksmith@gmail.com